Data & Privacy
Your privacy matters to us. This policy explains exactly what data we collect, how we use it, who we share it with and how we keep it secure — written in plain language so you actually know what you are agreeing to.
Privacy at a Glance
Before reading the full policy, here is a plain summary of the six most important things to understand about how bit939 handles your personal information.
We collect data you provide during registration — name, date of birth, email and payment details. We also collect technical data like your IP address, device type and session activity to keep the platform running securely.
Your data is used to run your account, process PKR deposits and withdrawals, verify your identity, deliver promotions and ensure the platform is used fairly. We do not collect data we do not need.
Data is shared only with payment processors (JazzCash, Easypaisa, Raast, banks), identity verification services and game providers — all under strict data-handling agreements. We do not sell your data to anyone.
All data is encrypted in transit using TLS and stored on secured servers with access controls. Passwords are hashed — not stored in plain text. Security measures are reviewed regularly.
You have the right to access the data we hold about you, correct inaccuracies, request deletion (subject to legal obligations), and opt out of marketing communications at any time from your account settings.
We use essential cookies to keep the platform functional. Analytics cookies help us understand usage patterns. You can manage cookie preferences through your browser settings at any time.
This Privacy Policy describes how bit939 collects, uses, stores, shares and protects the personal information of registered users and visitors. By using the bit939 platform, you confirm that you have read and understood this policy. This policy should be read alongside our Terms and Conditions.
bit939 operates the online entertainment platform at bit939.pro, offering casino games, sports betting, slots and live table games to adult players. As part of providing these services, we collect and process personal information about our users.
We take data privacy seriously. This policy is written to be read — not just ticked past — so you actually understand what happens to your information when you register and use the platform. If anything here is unclear, you can reach our support team through the contact details at the end of this document.
Throughout this policy, "bit939", "we", "us" and "our" refer to the platform and its operating entity. "You" and "your" refer to any user of the platform, whether registered or visiting.
We collect personal information in two main ways: information you provide to us directly, and information we collect automatically when you use the platform.
Information you provide:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Registration and verification |
| Contact Data | Email address, phone number | Registration |
| Financial Data | JazzCash / Easypaisa wallet numbers, bank account details, card information | Deposit and withdrawal |
| Verification Documents | CNIC scan, selfie, proof of address | Identity verification (KYC) |
| Account Preferences | Deposit limits, notification settings, language preference | Account settings |
Information collected automatically:
We do not collect special category data (such as biometric or health data) unless it is voluntarily submitted as part of an identity verification document.
The data we collect is used for the following purposes:
We do not use your data for automated decision-making that produces significant legal effects on you without human review.
We process your personal data on the following legal grounds:
bit939 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Your data is shared only in the following circumstances, and only to the extent necessary:
All third parties who receive your personal data are required to handle it securely, use it only for the specified purpose, and not to share it further without authorisation. We do not share data with third parties in countries that do not provide an adequate level of data protection without appropriate safeguards.
We retain your personal data for as long as your account is active and for a period afterwards as required to meet legal, regulatory and operational obligations. In general:
When data is no longer required to be retained, it is securely deleted or anonymised.
bit939 uses a range of technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:
Despite these measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, please contact our support team immediately and change your password. bit939 will never ask you for your password through any communication channel.
In the event of a data breach that is likely to result in a risk to your rights, we will notify affected users in a timely manner and take immediate steps to contain and assess the breach.
bit939 uses cookies and similar tracking technologies to operate the platform and understand how it is used. A cookie is a small text file stored on your device by your browser. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session, enable core platform functions | No — platform will not function without these |
| Preference Cookies | Remember your language, display settings and game lobby preferences | Yes — via browser settings |
| Analytics Cookies | Understand how pages and features are used (aggregated, non-personal) | Yes — via browser settings |
| Security Cookies | Detect and prevent fraudulent activity, verify account ownership | No — required for platform security |
You can control or delete cookies through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the platform's core features. Disabling essential cookies may prevent login or cause the platform to behave unexpectedly.
We do not use cookies to serve third-party advertising or to track your activity across other websites.
You have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us using the details in Section 13.
Request a copy of the personal data we hold about you and information about how it is used.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to legal retention obligations.
Ask us to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Request your personal data in a structured, machine-readable format where processing is based on your consent or a contract.
Object to processing based on legitimate interests, including processing for direct marketing purposes.
We will respond to rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request. We may decline requests where we have compelling legitimate grounds or a legal obligation to retain the data.
The bit939 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If you are under 18, you must not use the platform or provide any personal information to us.
If we become aware that an account has been registered by or on behalf of a minor, that account will be immediately suspended, any funds held will be dealt with in accordance with our Terms and Conditions, and the personal data associated with the account will be securely deleted.
If you believe a minor may have accessed the platform, please contact our support team immediately.
If you have opted in to receive marketing communications, bit939 may send you information about promotions, bonuses, new games, sports betting offers and other platform news by email or push notification.
You can opt out of marketing communications at any time by:
Opting out of marketing communications does not affect transactional communications — we will continue to send you account-related notices such as deposit confirmations, withdrawal updates, security alerts and policy changes.
bit939 does not share your contact details with third parties for their own marketing purposes.
bit939 may update this Privacy Policy from time to time. When we make material changes, we will notify registered users by email and display a notice on the platform. The updated policy will show a revised "last updated" date at the top of this page.
Continued use of the platform following notification of changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are aware of how your data is being handled.
If you have questions about any changes, please contact us before continuing to use the platform.
For any questions, requests or concerns related to this Privacy Policy or the personal data we hold about you, please contact the bit939 support team. Our contact email address is listed in the footer of every page on the platform.
For requests related to your data rights (access, correction, deletion, etc.), please include your registered email address and a description of your request so we can handle it efficiently.
For platform-related questions that are separate from privacy matters, you may also visit our FAQ page or contact support through the platform's messaging system.
For questions specifically about responsible gaming tools and self-exclusion, please visit the Responsible Gaming page.
Create your free account, deposit in PKR with JazzCash or Easypaisa, and explore the full game lobby, live casino and sports section. 18+ only — play responsibly and within your means.